Frequently Asked Questions

Do I choose the exact gifts?

No. You tell Joykind the child’s age, interests, hobbies and optional exclusions. We choose the gifts from our approved internal catalog.

Can one Santa Sack be for several children?

Yes. Add each child to the profile. We distribute the total bundle approximately evenly and keep each gift mapped to the correct child.

How many gifts are included?

Classic includes about 4–5 gifts total, Deluxe about 5–6, and North Pole Experience about 6–8.

When will Batch 1 ship?

Our current estimated dispatch date is by November 13, 2026.